FAQ
General Information
Why are prices for customers outside the EU also listed in Euro?
Our product prices are consistent worldwide – regardless of the destination country.
We deliberately list all prices in Euro, our base currency.
Shipping costs are shown separately at checkout. For detailed information on shipping costs and delivery times, click here.
Please note: For deliveries outside the EU, additional import duties or taxes may apply. These are determined by the destination country and are not included in the product price.
Where are your products made?
All Hackner products – whether shoes or accessories – are crafted entirely in our own manufacture in Hilpoltstein, Germany.
From the very first sketch to the final finishing touch, every step takes place right here on site.
This ensures the highest level of craftsmanship, exceptional functionality, and true sustainability.
Learn more about our manufacture here.
What makes a Hackner product so special?
Every item from our manufacture combines decades of experience, masterful craftsmanship, and carefully selected materials – always with the ambition to be exceptional, both technically and aesthetically.
From traditional shoemaking methods to modern high-tech components, every detail is considered with precision.
We merge tradition and innovation to create products with character and unmatched comfort.
Learn more about our philosophy here.
When was Hackner founded?
Our manufacture was founded in 1948 and remains a family-run business to this day.
What began as a traditional shoemaking company has evolved into an internationally respected name for exclusive products with a distinctive character.
Learn more about our history here.
Do you use sustainable materials?
One of our main goals is to produce sustainable and environmentally friendly products – starting with the selection of innovative, eco-conscious raw materials, through to the production process and the recycling of leftover materials.
Learn more about our approach to sustainability here.
Where is Hilpoltstein located?
Hilpoltstein is located in the heart of Bavaria, Germany – about 30 kilometers south of Nuremberg, directly on the A9 motorway between Munich and Berlin.
Our manufacture is housed in a historic sandstone building on the edge of the charming old town – centrally located and easily accessible with convenient parking nearby.
Learn more about how to get to us.